Why do I get a incorrect domain name message?

Question

I have been using FlowPaper to publish pdfs for accessibility in my cloud-reader site. I have recently encountered a strange prompt message when I tried accessing a particular pdf format book.  The error message reads "www.example.com says Incorrect hosting domain". After clicking OK button on the prompt window the loader keeps animating but the book never opened. What could be the cause and how do I solve it?

Answer

Its usually because the wrong domain name was entered in the publishing window (which appears when you click publish in the top right corner of the desktop publisher). Double check that the correct domain is in the top text box before clicking publish and you should be ok