This weeks summary of questions and answers

2 July 2014

Question : reload annotations.

Answer : Yes its possible in our upcoming 2.2.7 build – contact us via email for a prerelease</p>

Question : UserCollaboration

Answer : I’m afraid it isn’t possible to restrict reply for certain users in the current build but we may be able to add this for you. Contact us via email and follow up</p>

Question : Last Page blank or shifts funny.

Answer : Thats sounds odd – could be the conversion that has gone wrong for this document, how are you converting it? feel free to send us a url via email where this can be seen and we can have a look at your configuration</p>

Question : Does this WP plugin have the same features as the paid version that has the HTML5 demo?

Answer : If you use the wordpress plugin together with one of our commercial packages then yes it can show documents like in our demos</p>

Question : FlexPaper won’t start in “Portrait” mode on mobile devices

Answer : Which of our viewers are you using? That should work fine if you are using Zine for example. Feel free to send us a url via email where you have deployed the viewer and we can have a look at your configuration.</p>

Question : Creating the annotations database. I am having trouble with provided mdf

Answer : When set up completes, it runes a small SQL script that creates a mark table on your database. If this table is missing then that suggests that the user you used may not have had the permissions to create the table. You can see the table definition inside the setup.aspx.cs file.

If you can’t get this to work then contact us via email and we’ll guide you through</p>

Question : Is it possible to disable print but allow copy

Answer : You could remove the print button from the toolbar in the desktop publisher. Text will still be copyable as long as you don’t tick the “Read only” mode.</p>

Question : Mobile: Two-Page-View in portrait mode of a phone

Answer :

You can force any touch device to start at a certain view mode by supplying the following parameter:

TouchInitViewMode       : ‘TwoPage’,</p>

Question : Is it possible to showing the user who has created an annotation in the annotations viewer?

Answer :

Yes! It is possible, we added this functionality to the build we released in may. Set the following parameters when starting the annotations viewer to enable this:

{
..

UserCollaboration       : true,
CurrentUser             : ‘Erik’,
..
}</p>

Question : Is it possible to disable toolbars on the top and bottom?

Answer : Yes it is indeed possible, all our commercial license holders get access to a build in where the user interface is fully customizable and all buttons can be removed or new ones added.</p>